Privacy Policy

1. Who we are

Safre Property is a real estate advisory based in Lahore, Pakistan. We help buyers and investors find plots, houses, apartments and commercial properties, and we operate the website at safreproperty.com.

For privacy questions, write to info@safreproperty.com or visit us at Plaza No. 114 Iqbal Block, Commercial Bahria Town, Lahore.

2. Information we collect

We do not require an account to browse listings, projects or our blog. We collect personal information only when you choose to contact us, or when it is needed to run the website.

Information you give us

• Contact form details: name, phone number, optional email address, and your message.
• Details you share by phone, WhatsApp, email or in person — for example the property or project you are interested in, budget, preferred city, or whether you are buying from overseas.

Information collected automatically

• Standard server logs such as IP address, browser type, pages viewed and the time of the visit. These are used to keep the site secure and working.
• If you open the map on our Contact page, Google Maps may collect technical data under Google's own privacy terms.

We do not currently run advertising pixels or third-party analytics on this website.

3. How we use information

We use personal information to:

• Respond to enquiries and provide property advisory services.
• Share relevant listings, project details, payment plans or viewing arrangements with you.
• Follow up on conversations you have already started with us.
• Improve the website, fix issues and protect against misuse.
• Meet legal, tax or regulatory obligations that apply to our work.

We do not use your information for automated decision-making that produces legal or similarly significant effects.

4. When we share information

We do not sell personal information. We only share it when it is needed to help you, run the business, or comply with the law:

• Developers and project teams — if your enquiry is about a specific project, we may pass on your contact details and requirements so they can confirm availability, pricing or documentation.
• Service providers — such as email delivery, hosting and communications tools that process data on our instructions.
• Messaging platforms — if you contact us on WhatsApp or social media, those platforms process the conversation under their own policies.
• Legal requests — if we are required to disclose information by law, court order or a competent authority.

5. Cookies and similar tools

This website does not set advertising or tracking cookies of its own. Embedded third-party content — currently the Google Maps view on the Contact page — may set cookies or collect technical data when you load that content. You can block or delete cookies in your browser settings; doing so may affect how some features display.

6. How long we keep data

Enquiry records are kept for as long as we need them to advise you, complete a transaction, resolve a follow-up, or meet record-keeping duties. When that purpose ends, we delete or anonymise the information, unless a longer period is required by law.

7. How we protect data

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive identity documents over unsecured channels unless we specifically ask for them and confirm a safe method.

8. Your rights

You may ask us to confirm whether we hold personal information about you, to receive a copy, to correct inaccurate details, or to delete information we no longer need. You may also ask us to stop contacting you about properties.

Send requests to info@safreproperty.com. We may need to verify your identity before acting. A plain-language summary of these rights is on our User Privacy page.

9. Overseas visitors

Safre Property is based in Pakistan and many of our clients live abroad. If you contact us from outside Pakistan, your information will be processed in Pakistan and may pass through the tools we use to host the site and send email. We take the same care with that information as we do with local enquiries.

10. Children

Our services are intended for adults considering a property purchase or investment. We do not knowingly collect personal information from children. If you believe a child has sent us information, please contact us and we will delete it.

11. Changes to this policy

We may update this policy when our practices, services or legal requirements change. The updated version will be posted on this page with a new "Last updated" date. Continued use of the website after a change means you accept the revised policy.